Planning how to overcome Culture challenges in anticipation of making a large change

By | 12/11/2023
planning culture

Culture is the behaviours, beliefs and attitudes of a group of people.  A company’s culture is central to its ways of working, mindset and capability.  Culture is often the least visible but the most powerful factor for influencing change.

Ensuring the right culture is in place is imperative when embarking on significant changes. It should be an integral part of the strategy for implementing major transformations.

To plan for culture changes you must investigate the following themes.

  • Vision
  • Company values
  • Success measures
  • Capability gaps
  • Risk appetite

Vision

The first step involves ensuring that the organizational vision and purpose are crystal clear at every level. This necessitates the development of a comprehensive plan to disseminate this vision throughout the entire company. For instance, it’s crucial to articulate the vision in all communication channels to ensure its alignment with every employee’s understanding.

Company Values

Identifying and solidifying the company’s core values is paramount. These values are the foundational beliefs that define how the company operates. A thorough evaluation of their current adherence and the creation of an infrastructure that actively supports these values are imperative. This includes assessing whether all company policies align with and promote these values.

Success Measures

Leadership plays a pivotal role in guiding employees toward the new objectives following a major project. It’s essential to establish a consensus among leaders on the specific, measurable success criteria. This means that all members of the leadership team should not only comprehend but also be capable of articulating the desired outcomes.

Capability gaps

Identifying the required skills and behaviours, and recognizing any gaps in capabilities, is crucial. Once these gaps are identified, decisions must be made on how to address them, whether through training programs or recruitment efforts. Bridging these gaps is vital to ensuring the organization is well-prepared for the impending changes.

Risk appetite

An exploration of various scenarios, especially those related to the potential loss of key personnel, is essential. Transition planning becomes vital to understanding how much time employees will need to adapt to the changes and the duration required for a smooth adaptation process.

 

In conclusion, navigating cultural challenges is a pivotal aspect of preparing for significant organizational changes. By addressing these five key themes—vision, company values, success measures, capability gaps, and risk appetite—an organization can not only overcome cultural barriers but also ensure a successful transition during times of transformation.

 

Thoughts? Questions? Please share in the comments.

 

If you have found this article useful then you might like my book – The Business Analysis Handbook 2nd Edition – Techniques and Questions for better Business Outcomes.  The book is available from www.koganpage.com and all major print and e-book retailers.

Author: Helen Winter

An Management Consultant responsible for structuring programmes, success criteria, mobilisation, management of scope, budget, timely delivery, benefits realisation and stakeholder satisfaction. Helen has led on large transformation programmes to execute delivery along with strategic business outcomes. Helen is also a global business author with publisher Kogan Page where her first book “The Business Analysis Handbook” was a finalist for 2 major industry awards. One was for contribution to project management literature with PMI and the other was the Specialist book category for the business books awards. She is an active member of the APM programme management group. She is currently involved in a focus group sharing examples of good programme management practice and is an established speaker for project management forums. In her free time, she loves sharing her knowledge on her blog BusinessBullet.co.uk which is followed by over 5000 visitors a month.

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