Introduction The purpose of this article is to provide some introductory guidance on the concept of a multi-level approach to process mapping and where relevant include details on the type of notation that can be used to depict a process flow at different levels. Often as a business analyst you are assigned to a project which involves changes… Read More »
Purpose of article: To explain the reason for business process modelling and provide guidance on techniques for doing it. Purpose of process modelling: Required to understand the business processes that need to happen to make improvements for a new process or discover inefficiencies. For example if there is a “as is” process showing many hand offs or duplication… Read More »
Diagrams are essential to provide a clear, unambiguous picture. They can be put together in meetings, can make discussions easier than lots of text and are quicker and easier to do iterations and re-work. It is very easy to be tempted to start writing a document. However it will save time holding off until the diagrams are agreed.… Read More »