Providing a methodology and tool to transfer business knowledge

By | 05/11/2017

When is this applicable During business change, business processes may need to be transferred to a new or wider stakeholder group.  This may be particularly relevant during migrations, acquisitions, mergers or target operating model changes. Components of business knowledge The various components are the following: What is the expected outcome/benefit of introducing a standard methodology and tool? The… Read More »

Helen Winter

Audience Analysis – A technique to help with Business Change

By | 21/10/2017

By Ravi Kumar This article is to provide a brief and the essence of my talk I delivered on this topic at Europe Business Analysis Conference, London, September 25-27 2017 and Balkan Business Analysis Conference, Sofia, October 6-7 2017. This is to emphasis why ‘Audience Analysis’ is crucial for embedding business change successfully and to further elaborate how this technique could… Read More »

Ravi Kumar

Writing a Target Operating Model (TOM)

By | 08/10/2017

*****If you are interested in learning more about Target Operating Models you could sign up to join my online training course on it which launches on 23rd May.  You can sign up now for a 50% discount – Handling Transformation using a Target Operating Model. A Target Operating Model shows how an organisation should be supported by its employees… Read More »

Helen Winter

Adapting the requirements gathering process for Commercial off the shelf packages (COTS)

By | 29/07/2017

Commercial off the shelf packages (COTS) are packaged solutions that can be used out of the box or configured to meet the business needs.  This is instead of creating software from scratch.  The benefit of the latter is that the solution can be developed to meet the requirements exactly. Using COTS may involve requirement trade-offs but: May be… Read More »

Helen Winter

Business analysis techniques, the benefits and when to use them

By | 29/05/2017

Using business analysis techniques have the following benefits: Techniques can be applied with no/little reliance on business knowledge as it provides a structure to follow and provides guidance on the questions to be asked. Cross transferable across companies and industries. Usually internationally recognised standardised formats and notation. Saves time as same technique can be re-used each time without… Read More »

Helen Winter

Is attending a Business Analysis conference worthwhile?

By | 21/05/2017

With the Business Analysis Conference Europe 2017 being hosted in London on the 25-27 September this article sets out the reasons why attending a conference might be of benefit.  It can be used to decide whether attending a conference is right for you and pointers for building a business case if you need your company to pay for… Read More »

Helen Winter

When getting stakeholders to read your documentation is like pulling teeth and what to do about it using 7 techniques

By | 17/05/2017

One of the benefits of having a business analyst on the team is that they can ensure what has been discussed and agreed is written down to ensure a common consensus and understanding.  They can also ensure there is no ambiguity or gaps by elicitation from all impacted stakeholders, other sources of information and conducting analysis. However, all… Read More »

Helen Winter

The power of mind maps

By | 29/04/2017

When is the technique applicable Mind maps are a visual picture for capturing information that relates to a central topic. Examples of situations where mind maps can be useful are: New to the subject area and wish to understand more about it Have some gaps in knowledge of the subject area To help with identifying scenarios / concepts… Read More »

Helen Winter

The benefits of Key Performance Indicators (KPI’s)

By | 22/04/2017

Key performance indicators are a method for setting out criteria for measuring performance and understanding success. When is the technique applicable They can be defined for a number of reasons: To assess performance of current state To determine whether future state has been achieved or whether further action required To identify whether business objectives have been achieved To… Read More »

Helen Winter