“Culture eats strategy for breakfast” is one of the most quoted phrases in business. It’s usually offered as an explanation when a strategy that looked sound on paper fails to land in practice. And there is truth in it. Culture does matter. It shapes how people behave, how decisions are made, and how work really gets done. However,… Read More »
Most delivery challenges don’t start in delivery. They start much earlier in the commercial discussions and assumptions that shape the work long before a team begins mobilising. I’ve seen this repeatedly across different organisations and transformation programmes. The strategy makes sense. The teams are capable. Yet the delivery still struggles. Not because of poor execution but because the… Read More »
Introduction Most strategies don’t fail because they’re poorly designed. They fail because the organisation simply isn’t built to deliver them. This disconnect between what leadership intends and what the organisation is capable of executing is what I call the operating model gap. In every transformation programme I’ve led, the same pattern has emerged. Strategies rarely break in the… Read More »