Helen Winter

Helen Winter is an enterprise transformation leader, author, and operating model strategist with deep experience in designing and delivering complex organisational change. She has led transformation programmes across multiple organisations and sectors, focusing on the operating model mechanisms that link strategy to execution — including commercial model redesign, governance frameworks, squad operating models, PMO modernisation, financial controls, tooling and data alignment, and AI-enabled delivery. Her work centres on helping organisations build operating models that deliver predictable, efficient, and value-driven outcomes. Her expertise spans transformation programme design, enterprise agility, cross-functional governance, behavioural and cultural change, and the practical integration of tools and processes to improve business performance. Helen is also a global business author with Kogan Page. Her first book, The Business Analysis Handbook, was a finalist for two major industry awards: the PMI award for contribution to project management literature and the Business Book Awards’ Specialist Book category. She is an active member of the APM Programme Management Specific Interest Group, contributing to thought leadership, guidance, and the development of good practice for programme delivery. A frequent speaker at project, programme, and transformation forums, Helen shares her insights through her long-running blog BusinessBullet.co.uk, visited by over 5,000 readers a month. Her current writing focuses on modern operating models, transformation leadership, organisational capability, and the real-world dynamics that determine whether change succeeds or fails.

Author Archives: Helen Winter

Developing an in-house Business Analysis Capability

By | 07/10/2016

Common problems The need for business analysis is not recognised The business is accustomed to going straight to the solution and speaking directly with developers. There are no clear job descriptions and roles for business analysts There are no senior representatives supporting the use of business analysis and promoting it Lack of Business Analysis capability No set training… Read More »

The benefits of a multi-level approach to process mapping

By | 01/10/2016

Introduction The purpose of this article is to provide some introductory guidance on the concept of a multi-level approach to process mapping and where relevant include details on the type of notation that can be used to depict a process flow at different levels. Often as a business analyst you are assigned to a project which involves changes… Read More »

What to include in a Business Requirements Document (BRD)

By | 17/09/2016

Introduction As described in the article A comprehensive guide to the major Business Analyst deliverables a BRD contains a catalogue for all of the business requirements, a priority for each and a justification. The purpose of it is to: Gain a consensus and understanding of all of the business requirements in scope for the project Understand which of… Read More »